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Barclay Communications

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Award winning all-in-one business communications/telecommunications specialists.

We supply mobile, IT, web design, marketing technology, landline, broadband and hands free car kits to businesses across Northern Ireland (more).

All our clients receive a dedicated Account Managed and access to our knowledgeable in-house customer service, connections and technical support teams.

We hold Northern Ireland's only O2 Centre of Excellence partnership, plus we are a Microsoft Certified Partner.

In 2009 we won Mobile News and Mobile Industry's Best Dealer awards, Comms Business Award's Mobility Reseller of the Year (for 2009 and 2010), The British Chamber's Northern Irish Business of The Year, and for the last two years we have been honoured with a Deloitte Tech Fast 50 ranking. An award that ranks the fastest growing technology companies in Ireland.

Classification:

Contact Details

Grove House
145-149 Donegall Pass
Belfast
BT7 1DT

t: 028 9096 0366
w: http://www.barclaycomms.com
e: info@barclaycomms.com

History

Barclay Communications was established in 1997 as a retail mobile phone shop, and in 1999 we began to focus all our resources towards the specialist needs of the business customer.

Our aim has always been to offer a reliable and comprehensive service, and that has driven us to create a strong in-house customer support system, which includes customer service, repairs, installations, tech support, bill analyser, connections, telesales, stock and account management teams.

Our drive to be the best has awarded us exclusive partnerships with top UK network O2 and Microsoft. These partnerships enable us to offer our business clients unique deals and customer support services that are not available by other UK dealers.

Within our 13 years we have evolved for a mobile phone dealer to a complete communications provider, offering mobile phones, mobilisation solutions, landlines, IT Services, ebusiness, car kits, SMS and email marketing technology. Plus all the in-house customer support these solutions require.

When our business customers needs change or grow, we try to change our organisation to meet their new technology and customer service requirements.

Type of organisation

Commercial

Area Covered

Throughout Northern Ireland

We pride ourselves on offering small to large scale companies a vast variety of efficiency transforming solutions, with the flexibility to choose the right network and tariff to suit their individual business needs.


Products and Services

  • Mobile Phones - Impartial advice on the leading networks, with a large handset stock and great business mobile tariff offers.
  • Mobilisation Solutions - Blackberry, iPhone, Hand-e-pix and more
  • Landline service (including VoIP) with unique Pocket PBX technology; linking mobile and landline functionalities, with conference calling, geographic numbers, call recording, message pad and web conferencing.
  • Broadband from £20 per month
  • IT Service offering specialised or complete IT support from Microsoft Approved Professionals
  • Ebusiness Solutions, including web design and development
  • Marketing Technology with easy email marketing technology, bulk SMS text marketing system and a Bluetooth marketing solution.
  • Car kits & car kit installation - hands free car kits and installation service from certified installation engineers; onsite or at a client’s location.


Account Managed Service

All Barclay Communications’ clients receive personal Account Managers, who are trained experts in improving business efficiency with the latest mobilisation technology. The Account Managers listen to each individual client’s requirements, discovering their needs and creating a customised solutions package that could improve their efficiency and increase productivity.

Each Account Manager receives advice and support from our solution specialists, and the backing of our fully trained in-house customer service management teams; with experts in connections, repairs, technical support, stock and general customer service. Our teams can resolve issues quickly and effectively, reducing the necessity for clients to directly contact the contract providers.

Certifications and Awards

We first opened our doors in 1997, since then we have grown into one of the largest and best independent telephony solutions providers in the UK. In that time we have achieved an assortment of industry leading certifications, including an: 


Working with us guarantees your business receives a professional and value adding service, that is setting new industry standards.


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